Terms and Conditions for MapleWeave Textiles Inc.

Welcome to MapleWeave Textiles Inc. These Terms and Conditions govern your use of our online platform and the services provided by MapleWeave Textiles Inc. By accessing or using our site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services.

1. Definitions

• "Our site," "this service," "our online platform," and "website" refer to the digital presence and services offered by MapleWeave Textiles Inc.
• "User," "you," and "your" refer to any individual or entity accessing or using our services.
• "Products" refer to the high-end home textiles and decor items, including handcrafted rugs, embroidered cushions, bedsheets, curtains, custom covers, table linens, and throw blankets, manufactured and offered by MapleWeave Textiles Inc.
• "Services" encompass all offerings by MapleWeave Textiles Inc., including B2B wholesale distribution, personalized embroidery, custom hotel and resort textile contracts, digitally printed textile designs, private-label production, and access to our online platform.

2. Acceptance of Terms

By using our site, you confirm that you are at least 18 years of age and that you agree to be bound by these Terms and Conditions. These Terms form a legally binding agreement between you and MapleWeave Textiles Inc.

3. Intellectual Property Rights

All content on this site, including but not limited to text, graphics, logos, images, product designs, and software, is the exclusive property of MapleWeave Textiles Inc. or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site without our prior written consent.
• The MapleWeave Textiles Inc. name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of MapleWeave Textiles Inc. or its affiliates or licensors. You must not use such marks without the prior written permission of MapleWeave Textiles Inc.

4. Product Information and Availability

We strive to ensure that all information about our products, including descriptions, pricing, and images, is accurate and up-to-date. However, we do not warrant that product descriptions or other content of this service are accurate, complete, reliable, current, or error-free.

• All products are subject to availability. We reserve the right to limit the quantity of products we supply.
• Product images are for illustrative purposes only. While we make every effort to display true color and texture, the actual product may vary slightly due to screen settings and natural variations in materials.

5. Orders, Pricing, and Payments

All orders placed through our site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or error in your order.

• Pricing for all products and custom services is subject to change without notice. All prices are listed in Canadian Dollars (CAD) unless otherwise specified.
• Payment terms for wholesale, custom orders, and B2B contracts will be outlined in specific agreements.
• For personalized embroidery services and custom contracts, a deposit may be required, and specific timelines will be communicated.

6. Shipping and Delivery

MapleWeave Textiles Inc. provides shipping services across Canada and North America. International shipping options for private-label production and export-ready packaging are available upon request.

• Delivery times are estimates and not guaranteed. We are not liable for any delays in delivery due to circumstances beyond our control.
• Risk of loss and title for items purchased from our site pass to you upon our delivery to the carrier.

7. Returns and Refunds

Our return and refund policy is detailed separately and forms part of these Terms. For custom or personalized orders, specific return conditions may apply and will be communicated at the time of order confirmation.

8. User Conduct

You agree to use our site and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our site.

• Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.
• Impersonation of any person or entity, including MapleWeave Textiles Inc. staff, or misrepresentation of your affiliation with any person or entity is strictly prohibited.

9. Disclaimer of Warranties and Limitation of Liability

Our services and all products delivered to you through this service are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

• In no case shall MapleWeave Textiles Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

10. Indemnification

You agree to indemnify, defend, and hold harmless MapleWeave Textiles Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

12. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

13. Contact Information

Questions about the Terms and Conditions should be sent to us at:

MapleWeave Textiles Inc.

109 Textile Drive, Markham Industrial Zone,

Toronto, Ontario M4H 2A1, Canada